Domain name renewals

From Blue Lightning Internet

Introduction

In order to maintain an accurate record of domain names, customers and billing information, Blue Lightning Internet has a strict procedure by which domain name and e-mail management packages are renewed every year. This procedure differs slightly according to which sort of domain name you have, but is essentially the same. Please observe the table below carefully. In a nutshell, you can avoid any risk of losing service or your domain name altogether if you ensure that invoices for domain name and e-mail management packages are paid on time.

Important Notes

• If a domain name is suspended either by ourselves or by the Registrar after the renewal date has elapsed, you are still liable for the renewal from the renewal date, and not the date on which the domain name was suspended.

• If you receive an invoice directly from the Registrar, it will be several times more expensive than our invoice. You can avoid paying Registrar invoices by paying our invoice and on doing so the Registrar will cancel their own invoice.

• If a service is canceled due to non-payment, you are still liable for the invoice to which the cancellation relates, since no adequate cancellation notice was given by you, and unless it is settled it will be passed to a debt collection agency. The service will not be reinstated on payment of the invoice.

• This renewal procedure constitutes part of our terms and conditions for the registration and renewal of domain names through our Domain Name and E-mail Management packages.

Procedure

Timeline	Action	If paid	If unpaid (UK domains)	If unpaid (com/net/org/biz/info domains)
45 to 60 days before renewal date	Blue Lightning Internet issues annual renewal invoice and subsequent reminders if necessary	Domain is renewed and the account operates normally	You may cancel your domain name at any time during this period without charge. If you do so, the service will continue to function up until the renewal date. After this time the service still stop and the management account will be deleted, including all settings and/or data held within it, without further notice to you.
1 to 15 days before renewal date		A C C O U N T R U N S N O R M A L L Y	Blue Lightning Internet issues final demand and/or suspension warning notice	Blue Lightning Internet issues final demand and/or cancellation warning notice
RENEWAL DATE			Registrar issues pro-forma invoice for £80 + VAT direct to registrant Blue Lightning Internet suspends domain management account	Registrar suspends (but does not delete) domain, rendering it unuseable until it is renewed Blue Lightning Internet suspends domain management account
30 days after renewal date			Registrar suspends domain Blue Lightning Internet cancels domain management account but reserves the right to collect monies due on the renewal invoice (see above)	Registrar places domain into "redemption period" state, where it cannot be renewed in the normal way. However, during this period it may be "reanimated" by the registrar on payment of a fee of 125 Euros + VAT (this charge is levvied by the registrar and NOT Blue Lightning Internet, and is payable in addition to our renewal and management fee)
60 days after renewal date				Registrar deletes the domain and releases it into registration pool for re-registration by a new registrant. Blue Lightning Internet cancels domain management account but reserves the right to collect monies due on the renewal invoice (see above)
90 days after renewal date			Registrar releases the domain name into registration pool for re-registration by a new registrant

This procedure is effective from Monday August 18th 2003.